Accessible Healthcare
Goal and Performance Highlights
Supporting the SDGs
Stakeholders Directly Impacted
Commitment and Target
Sikarin Public Company Limited recognizes that access to quality, safe, and appropriate healthcare services is an important factor in improving people’s quality of life and reducing health inequalities, particularly in a context where many people still face limitations in terms of cost, time, distance, travel convenience, and opportunities to receive disease screening from an early stage.
The Company therefore aims to develop healthcare service models that enable service users to access healthcare more easily, whether through hospital-based services, proactive off-site services, preventive health check-ups, medical consultation, and the use of digital technology to enhance convenience in accessing services, while maintaining quality standards, patient safety, and professional ethics in medical service delivery.
In 2025, the Company continued to set a target to support at least three subsidized services or treatments per year to help reduce the healthcare cost burden for the public and promote broader access to preventive healthcare. This approach reflects Sikarin’s role as a healthcare provider that not only focuses on treating illnesses, but also supports people in managing their own health continuously, in a timely manner, and in ways that are appropriate to the context of each group.
Challenges and Opportunities
In an era of rapid technological and medical innovation, Sikarin Public Company Limited faces challenges in adapting to and implementing new technologies to enhance the quality and efficiency of healthcare services. However, modern technologies such as Artificial Intelligence (AI), Big Data health analytics, and digital health platforms may pose accessibility challenges for certain patient groups, particularly the elderly and those living in remote areas, who still rely heavily on physical healthcare services. Additionally, demographic changes in Thailand, such as declining birth rates and an increasing aging population, create challenges in allocating medical resources appropriately to meet the diverse needs of various population groups. Economic disparities also affect access to healthcare services, especially for individuals without private health insurance or those relying on government healthcare programs with limited budgets.
Nevertheless, Sikarin Public Company Limited sees these challenges as important opportunities to enhance capabilities and expand services to meet evolving needs. This includes developing medical programs tailored to specific patient groups, such as expanding specialized medical centers for chronic diseases among the elderly, providing telemedicine services, and advancing comprehensive preventive healthcare programs.
Management Approach and Value Creation
Sikarin Public Company Limited manages accessible healthcare by integrating this issue into the hospital’s core business operations, rather than treating it merely as a social activity separate from the business. The Company focuses on designing services that help reduce barriers to accessing treatment in terms of time, cost, distance, and information, while enhancing the quality of care to suit the needs of each service user group.
Developing Specialized Medical Centers to Support Complex Diseases
Sikarin places importance on enhancing the capabilities of its medical services through the development of medical institutes and specialized medical centers to support complex diseases that require specialized expertise, such as the Heart Institute, Stroke and Neurology Institute, and Bone and Joint Institute. This approach enables patients to access diagnosis, treatment, and follow-up for major diseases in a more systematic manner, particularly for disease groups that have a significant impact on quality of life, require prompt medical decision-making, or need continuous care.
The development of specialized centers is therefore not merely an expansion of hospital service categories, but an enhancement of the hospital’s capability to respond to society’s increasingly complex healthcare needs, driven by an aging population, the burden of non-communicable diseases, and the demand for standardized treatment services that are linked to verifiable medical outcomes.
Expanding Preventive Health Check-Up Services and Disease Screening
The Company places importance on promoting preventive healthcare and disease screening from an early stage to increase opportunities for timely care and reduce the severity of diseases that may occur in the future. One key mechanism is the Sikarin Connect project, or mobile hospital service, which brings proactive health check-up services and medical consultation to locations where service users are actually located, such as workplaces and communities, particularly insured persons, corporate clients, and people who face limitations in terms of time, distance, or convenience in travelling to the hospital.
In 2025, this operation was further developed through mobile health check-up services and mobile dental services. The Sustainability Report states that the number of service users reached more than two hundred thousand for health check-ups and several thousand for dental services, reflecting the role of proactive services in expanding access to healthcare services and supporting continuity of care for service users.
In addition, the Company enhanced standards for specialized disease screening, such as cervical cancer screening using biomolecular HPV testing techniques, which help increase the accuracy and speed of analysis results and support more effective preventive healthcare for women.
Using Technology and Digital Systems to Enhance Convenience in Accessing Services
Sikarin uses health technology and telemedicine services as one of the key mechanisms to enhance access to services, with the aim of reducing limitations related to travel, time, and cost burdens for service users, while supporting continuity of care and follow-up, particularly among elderly people, patients with travel limitations, or service users located far from the hospital.
The 2025 Sustainability Report refers to the integration of HealthTech and Telemedicine to help patients access consultation and treatment follow-up more conveniently. At the same time, the Company has expanded Telemedicine services and remote patient monitoring systems to reduce the need to travel to the hospital where appropriate, reduce unnecessary risk of infection, and enhance continuity in symptom monitoring.
The use of such technology is not intended to replace medical treatment by physicians, but to serve as a supporting tool that provides service users with more options and helps the hospital deliver services that are better suited to the context of each patient group.
Designing Service Models that Help Reduce Limitations Related to Time, Cost, Distance, and Information
The Company focuses on designing services based on the needs of patients and service users, with an emphasis on reducing barriers to accessing services in terms of time, cost, distance, and information. This is carried out by streamlining service processes, reducing unnecessary steps, and increasing service options that are appropriate to the limitations of each service user group.
This approach is reflected through various forms of operations, such as bringing healthcare services outside the hospital through Sikarin Connect, providing proactive health check-up services at workplaces and in communities, supporting screening services and health packages at accessible prices, and using digital channels or Telemedicine where appropriate to reduce the burden of travel and enable service users to receive consultation or health follow-up more conveniently.
Our Projects
Sikarin's sustainability program focuses on ESG issues, financial performance, community health, environmental impact reduction, and employee welfare promotion.
