Supply Chain Management
Goal and Performance Highlights
Supporting the SDGs Goals
Stakeholders Directly Impacted
Challenges and Opportunities
Sikarin Public Company Limited faces significant challenges in managing the healthcare service supply chain, including the secure procurement of medical supplies, managing human rights risks, and minimizing environmental impact. Additionally, global standards such as JCI and GMP have introduced stricter requirements on quality and safety, while stakeholders increasingly expect transparency and equitable access to care. The Company responds to these challenges by collaborating with sustainability-minded partners, expanding its sourcing network to mitigate risks of supply shortages, and leveraging digital technologies such as AI and big data to optimize inventory and demand forecasting systems. The development of telemedicine and remote health services also helps ease hospital burden and improve the distribution of medical supplies.
The Company places strong emphasis on supply chain sustainability strategies as a means to differentiate itself competitively, reduce business risks, and generate long-term value for society, the environment, and the economy.
Management Approach and Value Creation
Supply Chain Strategy and Management
Sikarin Public Company Limited is committed to managing its supply chain efficiently, transparently, and sustainably to support the delivery of high-quality medical services. A robust supply chain enables consistent access to medical supplies and equipment, lowers costs, improves warehouse efficiency, and strengthens collaboration with suppliers. The Company also considers the impact of stringent regulations, environmental factors, and emergencies such as natural disasters or public health crises in its planning and risk management processes.
Supplier Code of Conduct
Sikarin has established a Supplier Code of Conduct to ensure ethical and sustainable business practices across its supply chain. The Company emphasizes respect for human rights, fair labor, and environmental responsibility. All suppliers are required to sign and comply with this code. If any violation is identified, corrective actions will be taken or the partnership may be terminated, reinforcing a responsible and transparent supply chain aligned with international standards.
Supplier Selection and Evaluation
The Company applies strict criteria for supplier selection and evaluation to ensure that vendors deliver high-quality products and services in accordance with ESG principles. The selection process begins with a preliminary review of qualifications, such as industry certifications, financial stability, and legal compliance. This is followed by in-depth assessments of performance and risk. High-risk suppliers are closely monitored and required to make improvements in line with the Company’s standards.
Sikarin conducts annual supplier performance assessments, covering operational reliability, product quality, delivery capability, legal compliance, environmental standards, and social responsibility. These evaluations are supported by regular news monitoring and a self-assessment questionnaire provided to suppliers. Moving forward, Sikarin plans to expand the scope of assessments to include broader sustainability topics, ensuring that supplier practices align with both company requirements and applicable laws and regulations.
Supply Chain Risk Management
Sikarin adopts a proactive approach to supply chain risk management to ensure resilience against unforeseen events. The Company diversifies its supplier base to avoid reliance on a single source and develops contingency plans for essential medical supplies. Digital technologies are employed to enhance traceability, track procurement, and improve inventory management—thereby increasing transparency and reducing ESG-related risks.
Supplier Collaboration and Development
Sikarin supports ongoing collaboration with suppliers to raise business and sustainability standards. The Company offers training programs, consulting, and ESG knowledge-sharing sessions to help reduce environmental impact and improve operational efficiency. Suppliers are also encouraged to adopt eco-friendly technologies, such as energy management systems, waste reduction measures, and sustainable packaging.
Annual forums and meetings are organized to foster dialogue and the exchange of best practices among suppliers. In addition, Sikarin supports joint development initiatives aimed at improving product quality and production processes. This collaborative approach contributes to the creation of a strong, resilient, and competitive supply chain.
Sikarin’s supply chain efforts go beyond cost management and product quality. The Company is equally committed to managing social and environmental impacts. By developing a responsible and sustainable supply chain, Sikarin creates shared value for all stakeholders and contributes to the advancement of a high-standard public health system in the long term.